Cancellation Policy

We get it — life happens! If you need to cancel or reschedule your appointment, we kindly ask for 24 hours’ notice so we can open the spot for another guest.

• Cancellations with less than 24 hours’ notice may be subject to a 50% service charge.
• No-shows (when an appointment is missed without notice) will be charged 100% of the service booked.
• If you’re running late, please give us a quick call or text — we’ll always do our best to accommodate you, but if we can’t fit you in, the appointment may need to be rescheduled.

Our goal is to make sure every kiddo and parent gets their moment of magic. 💫 By respecting this policy, you’re helping us keep our schedule running smoothly for everyone. Thanks for understanding — we can’t wait to see you soon!